Last updated 6 August 2026
1. Acceptance of these terms
These Terms of Service govern your access to and use of GSTPilot (the "Service"), operated by [[REGISTERED ENTITY NAME]] ("we", "us"). By creating an account or using the Service you agree to these terms. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.
If you do not agree with any part of these terms, do not use the Service.
2. What the Service does — and does not do
GSTPilot converts sales reports exported from e-commerce marketplaces into GSTR-1 JSON and Excel files formatted to the GSTN schema. It reads the files you upload, normalises them, nets sales against returns, and produces output for you to review and file.
GSTPilot is a file conversion and data preparation tool. It is not a tax advisor, chartered accountant, or GST Suvidha Provider, and it does not file returns on your behalf.
- We do not submit anything to the GST portal for you.
- We do not provide tax, legal or accounting advice.
- Output is generated from the data you supply. Garbage in, garbage out applies.
- You remain solely responsible for reviewing every return before filing it.
3. Your account
You must provide accurate information when registering and keep it current. You are responsible for everything that happens under your account and for keeping your password confidential.
Tell us immediately at support@gstpilot.in if you believe your account has been accessed without your authorisation.
You must be at least 18 years old and capable of entering a binding contract under the Indian Contract Act, 1872.
4. Wallet credits and payment
The Service is prepaid. You add credits to a wallet and each GSTR-1 generation deducts a fixed number of credits, shown on the pricing page before you pay.
One credit equals one Indian Rupee. Bonus credits granted on larger recharges, through referrals, or via promotional codes are promotional in nature: they carry no cash value and are not redeemable for money.
Payments are processed by Razorpay. We do not receive or store your card, UPI or bank credentials at any point.
Prices and the credit cost per generation may change. Changes apply to future recharges only and never retroactively to credits you already hold.
5. Free trial
New accounts receive a limited number of free generations. Files produced during the free trial carry a visible watermark. The trial is per account, and creating additional accounts to obtain further free generations is a breach of these terms.
6. Acceptable use
You agree not to:
- Upload data you do not have the right to process, or another person's data without their authority.
- Use the Service to prepare returns you know to be false or misleading.
- Attempt to gain unauthorised access to the Service, other accounts, or our infrastructure.
- Reverse engineer, scrape, or resell the Service or its output as your own product without a written agreement.
- Circumvent credit deduction, the free trial limit, or any other usage control.
- Upload malware, or files intended to disrupt or overload the Service.
7. Accuracy and your responsibility to review
We work hard to parse marketplace formats correctly and to flag problems before you file. Marketplaces change their export formats without notice, and source data is frequently incomplete or inconsistent.
You must review every generated return against your own records before submitting it to the GST portal. Any interest, penalty, notice or demand arising from a filed return is your responsibility.
8. Availability
We aim to keep the Service available continuously but do not guarantee uninterrupted access. We may suspend it for maintenance, and we may change or discontinue features.
If we discontinue the Service entirely, we will give reasonable notice and refund unused recharged credits in line with the Refund Policy.
9. Intellectual property
The Service, its software, design and content are owned by [[REGISTERED ENTITY NAME]] and protected by Indian and international law. These terms grant you a limited, non-exclusive, non-transferable right to use the Service — not to own any part of it.
Your data remains yours. Files you upload and returns you generate belong to you. You grant us only the licence needed to process them and deliver the Service to you.
Marketplace names and logos referenced on this site are the trademarks of their respective owners. Their use is descriptive and does not imply partnership or endorsement.
10. Suspension and termination
You may stop using the Service and close your account at any time.
We may suspend or terminate an account that breaches these terms, is used fraudulently, or creates a risk to the Service or other users. Where a breach is not deliberate, we will normally contact you first.
On termination for breach, unused promotional and bonus credits lapse. Unused credits you paid for are handled under the Refund Policy.
11. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential loss, including lost profits, lost business or tax penalties, arising from your use of the Service.
Our total aggregate liability for any claim is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim.
Nothing in these terms excludes liability that cannot be excluded under Indian law, including liability for fraud.
12. Changes to these terms
We may update these terms. Material changes will be notified in the application or by email before they take effect. Continuing to use the Service after that constitutes acceptance.
13. Governing law and disputes
These terms are governed by the laws of India. The courts at [[CITY]], India have exclusive jurisdiction over any dispute.
Before starting proceedings, please contact us at support@gstpilot.in. Most disputes are resolved faster by talking to us.
14. Contact
[[REGISTERED ENTITY NAME]]
[[REGISTERED ADDRESS, CITY, STATE, PIN]]
Email: support@gstpilot.in
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